Help & Support

Welcome to Saivly! This guide will help you get started and answer common questions.

1. Getting Started

Sign Up and Sign In

1 Open the Saivly app on your iPhone or iPad

2 Tap "Sign Up" to create a new account

3 Enter your email address and create a secure password

4 Verify your email address if prompted

5 Sign in with your email and password

Adding Your First Transaction

1 From the Dashboard, tap the "+" button or "Add Expense"

2 Enter the amount you spent

3 Select or create a category (e.g., Food, Transportation)

4 Optionally add a note or description

5 Tap "Save" to record the transaction

You can also add income transactions by selecting "Income" when adding a transaction.

Managing Categories and Accounts

Categories: Go to the Insights tab → "Manage Categories" to view, create, or delete custom categories
Accounts: Go to Settings → Accounts to add, edit, or delete accounts. You can track multiple accounts (e.g., Checking, Savings) with different currencies

2. AI & Voice Input

Saivly includes AI-powered features to make tracking easier:

Voice Input: Tap the microphone icon to speak your expense. The app will transcribe your voice and try to extract the amount and category automatically
Smart Categorization: The app may suggest categories based on your transaction history

Note: AI suggestions may not always be accurate. Please review and edit any automatically categorized items to ensure your financial data is correct.

3. Free vs Premium

Saivly offers both free and premium versions:

Free Version Includes:

Basic expense and income tracking
Up to 50 transactions per month
Default categories
Basic insights and spending overview

Premium Subscription Unlocks:

Unlimited transactions
Custom categories (create your own categories with custom icons)
Budget tracking and management
Data export
Advanced AI features
Priority support

4. Manage Your Subscription (iOS)

Important: Subscriptions are managed through Apple, not within the Saivly app. You cannot cancel your subscription from inside the app.

To Cancel Your Subscription:

1 Open the Settings app on your iPhone or iPad

2 Tap your Apple ID (your name at the top)

3 Tap "Subscriptions"

4 Find and tap "Saivly"

5 Tap "Cancel Subscription"

To Change Your Subscription Plan:

You can upgrade from monthly to annual (or vice versa) by:

Going to Settings → Apple ID → Subscriptions → Saivly
Selecting a different plan if available
Or purchasing a new plan through the app (which will replace your current subscription)

Subscription Renewal

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You will be charged to your Apple ID account.

5. Privacy & Terms

For detailed information about how we handle your data and the terms of service:

6. Contact Support

If you need help or have questions that aren't answered here, please contact us:

Email Support:

alekskharkevich96@gmail.com

We aim to respond to all support requests within 48 hours.

Tip: When contacting support, please include:

Your email address (the one you use for Saivly)
A description of the issue or question
Screenshots if applicable
Your device model and iOS version